Policies

Nihlo Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Nihlo’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.


The use of this website is subject to the following terms of use:


  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: Browsing preferences, product interests, email address.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  •  All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  •  Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  •  From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  •  Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.

Ordering Products and Return Policy


  •   An order is not officially placed until payment information has been provided and verified. Upon receiving and verifying payment information, Nihlo will begin to fulfill your order.
  •   Order fulfillment may take up to 5 business days. Based on shipping time to your location, and the 5 business days for fulfillment, is when you can expect your order to be delivered.
  •   Nihlo backs each of its products. If something is incorrect with your order, please submit the necessary information on our website. Pictures of your item will be required.
  •   If, for any reason, you are unhappy with your purchase, you may return it within 30 days of the day you received it. The buyer must pay return shipping/handling and all items must be returned in ‘new’ condition (with all tags still attached) for Nihlo to issue a refund.
  •   Upon receiving your items, and given they qualify for a refund, we will immediately refund your purchase.